Now Hiring - Sales Operations Manager in Cambridge, MA

Sales Operations Manager

Hybrid | Cambridge, MA

About this position:
Context Labs is seeking a Sales Operations Manager to support our rapidly growing business development and sales teams within a fast-paced environment. In this role you will partner with Context Labs leadership by developing and deploying strategies, tactics tools and metrics that drive strategic revenue growth. This position reports directly to and works regularly with the Chief Business Officer

In this role you will:

• Act as the subject matter expert of all things Salesforce CRM, from implementation to day-to-day system administration and management.
• Lead workflow and business process integration with our Customer Experience lifecycle, Marketing infrastructure and Development and Strategy office.
• Create collaborative relationships to produce cross-functional system education and sales training.
• Build out sales infrastructure and resources to help support the creation and scaling of a world class sales organization.
• Create, input, track and analyze key metrics including pipeline growth, win/loss rates, performance reports and quota attainment.
• Own the end-to-end process of tracking the sales funnel and operational metrics and deliver regular insights to the business; define and deliver techniques to improve the funnel performance for sales leadership.
• Work closely with Marketing to define and create sales collateral for current and prospective clients.
• Work closely with Customer Experience to define and create world class integrated teams impacting the full sales lifecycle through transition to project launch, delivery and upsell.
• Work closely with corporate development to define market segment opportunities from our existing pipeline to expand our strategic growth and scale.
• Create sales playbooks, battle cards and other strategic collateral to ensure sales wins.
• Research new types of sales analysis and forecasting methodologies to support achievement of sales and increase market share (overall and per sales vector).
• Coordinate efforts for the onboarding, training, retention, and professional development of our sales team.
• Assist with creating quotes and proposals for partners and customers.
  
• Anything else as may reasonably be required by the company.

We are looking for:

• 5+ years of experience leading Sales Operations.
• Experience working for a fast-paced, tech startup or similar experience.
• Facility with CRM, structured and unstructured databases.
• Sales process and enablement subject matter expert.
• Ability to maintain positive, collaborative relationships to interface effectively with multiple internal and external parties.
• Self-starter and a motivated individual that can guide a deal through its complete lifecycle from open to close.
• Superior communication skills and outstanding ability to think on your feet.
• Outstanding organizational skills to track, manage, contribute to, report on and close multiple deals every day.
• Experience with Microsoft Office, Google Workspace and Salesforce CRM.
• Ability to travel on a limited basis (15% if needed)

Preferred Experience:

• Salesforce CRM implementation and administration.
• Business Development and Sales campaign design and execution.
• Operating or asset management experience in energy, critical infrastructure, real estate, and natural resources.
• Working knowledge of climate issues and their impacts on industrial enterprises, financial and capital markets.

Why you’ll like it here:

• Context Labs is collaborative at its core. You’ll work within your team and across the organization allowing for continuous learning and discovery.
• We set goals that matter and provide value in all that we do, from building meaningful products to positively impacting carbon reduction and climate change.
• Context Labs’ mission is to transform complex data into continuously proven information. Powered by Immutably™, an innovative, trusted data fabric platform, our integrated solutions deliver context-driven insights that enable human networks to spot patterns, correlate trends and reveal the ground truth hidden inside the world’s most complicated, persistent problems.

We understand that applying for a job can be intimidating. Applicants rarely meet every single job requirement, and we know there are many skills and backgrounds that will contribute to success in this role. If you’re interested in applying, please do so.

Context Labs embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our products will be. Context Labs will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please contact Erica Mackoff at [please apply online].

Who we are:

Context Labs solves big global problems by elevating trust in data. Our Immutably™ Platform solutions enable individuals, companies, and governments to produce data-driven insights that can be irrefutably trusted and verified. While the technology has broad application, our main focus is on climate initiatives that move the needle. We’re a rapidly growing team of creative problem-solvers that leverage disruptive technology to crack the world's fundamental “too hard” challenges (such as decarbonization and water/food security). Do you want to have an impact working with smart, passionate people that push themselves, support each other and celebrate wins as a team? Join us.

We are a team that is hiring and growing! Learn more about Context Labs here:

[please apply online]